Patient booking website
A calm, trustworthy clinic website that makes finding a doctor and booking a visit take under a minute.
Client name:
Dr. Samuel Reyes
Project duration:
3 months
Project overview
Nexora runs six family clinics, and most appointments were still booked by phone. Their old website buried services behind PDFs and dead-end contact forms. We rebuilt the site around one goal: help patients find the right doctor and book a visit without picking up the phone.
Project highlights
A guided booking flow asks three simple questions and shows real-time availability across every location. Doctor profiles, clear service pages, and transparent pricing build trust before the first visit, while a mobile-first layout serves the 72% of visitors arriving on their phones.
Challenges
Healthcare content has to be accurate, accessible, and reassuring all at once. We worked closely with clinical staff to rewrite every service page in plain language, met WCAG 2.2 AA throughout, and integrated with Nexora’s existing scheduling system without changing their front-desk workflow.
Project key points
- Three-step guided appointment booking
- Live availability across six clinic locations
- Plain-language service and pricing pages
- WCAG 2.2 AA accessibility compliance
- Mobile-first layout for on-the-go patients
Conclusion
Online bookings grew from 18% to 64% of all appointments in the first quarter, freeing front-desk staff to focus on patients in the room rather than the phone line.