Front desk receptionist

Department

Neurology

A receptionist greeting patients at the front desk

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Posted on

Apr 23, 2025

Job-type

Internship

Salary

USD 25K

Working hours

6 working hours

About the role

We are looking for a friendly and organized Front Desk Medical Receptionist to join our healthcare team. In this role, you will be the first point of contact for patients—both in-person and over the phone. Your ability to create a welcoming experience and manage appointments efficiently is key to helping our clinic run smoothly.

You’ll be responsible for handling patient check-ins, managing scheduling software, coordinating with doctors and nurses, and ensuring accurate patient records are maintained. This role requires a balance of customer service skills and basic administrative expertise, all while maintaining confidentiality and professionalism.

This is a perfect opportunity for someone who enjoys fast-paced environments, is detail-oriented, and genuinely cares about patient experience. You’ll play a vital part in creating a smooth healthcare journey from the very first interaction.

Required qualifications

  • High school diploma or equivalent (required)

  • 1+ year of receptionist or administrative experience in a healthcare setting

  • Familiarity with scheduling software or EMR systems

  • Strong verbal and written communication skills

  • Comfortable multitasking and handling patient concerns with empathy

What we’re looking for

  • A calm and professional attitude, especially under pressure

  • Ability to stay organized with high attention to detail

  • Team player mindset with a willingness to assist where needed

  • Basic computer skills and adaptability to clinic processes

  • A passion for healthcare and patient support

Why work with us?

  • Supportive and inclusive work culture

  • Consistent training and growth opportunities

  • Competitive compensation package

  • Flexible work hours and health-focused benefits

  • The chance to make a real impact on patients’ lives

FAQ

Answers to your questions

Get quick, clear information about our services, appointments, support, and more

How do I book an appointment?

You can book online through our website or call our front desk for quick assistance.

Do you accept walk-in patients?

Yes, we welcome walk-ins, but we recommend booking in advance for faster service.

What should I bring for my first visit?

Please bring your ID, any medical records, and a list of medications you’re taking.

Are your doctors licensed and experienced?

Absolutely — all our doctors are certified and have years of experience in their specialties

Can I reschedule or cancel my appointment?

Yes, you can easily reschedule or cancel by contacting us at least 24 hours in advance.

Do you accept health insurance?

Yes, we accept most major insurance providers. You can check with us for specific coverage details.