Privacy Policy
Last updated September 14, 2026
Our commitment to clear service
Clearmesa uses the information you share to schedule visits, prepare estimates, deliver pool cleaning and repair services, and keep you informed before and after each appointment. This policy explains what we collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect your name, phone number, email address, service address, preferred service date, pool condition notes, photos you choose to share, and details about the pool or equipment that help us recommend the right next step.
2. How We Use Information
We use this information to respond to estimate requests, confirm appointments, prepare technicians for the visit, document service history, improve communication, and follow up with practical recommendations for cleaning, maintenance, water recovery, or repairs.
3. Service Photos and Records
When photos, water readings, equipment notes, or service summaries are captured, they are used to document progress, explain recommended work, and support a clear history of your pool care. We avoid using identifying customer details in public examples unless permission is granted.
4. Cookies and Analytics
Our website may use cookies or analytics tools to understand page performance, improve forms, and make the site easier to use. These tools help us see broad patterns such as popular pages and form completion issues, not private pool-service conversations.
5. When We Share Information
We do not sell personal information. We may share limited details with service providers that help us operate the website, schedule appointments, send messages, process requests, or complete work you asked us to perform.
6. Data Security
We use reasonable safeguards to protect service requests, contact details, and appointment information. No website or communication method is completely secure, but we limit access to people and systems that need the information to support your pool care.
7. SMS, Email, and Scheduling Messages
If you contact Pool Care or request an estimate, we may reply by phone, email, or text about scheduling, arrival windows, estimates, service updates, and follow-up recommendations. Message frequency depends on your request and service activity.
8. Your Choices and Privacy Rights
You can ask us to update, correct, or remove contact information where legally permitted. You may also opt out of non-essential messages while still receiving necessary service, scheduling, and account communications.
9. Changes to This Policy
We may update this policy as our services, website, or communication tools change. The latest version will be posted on this page with a revised update date.
10. Contact Us
For privacy questions or requests, contact Clearmesa at hello@clearmesa.example or call (555) 014-3260. You can also reach the team through the contact page for service-related updates.