(555) 555-5555

FAQ

Answers before the cleanout

Everything people ask us about pricing, booking, pickup day, and what we can take. Can’t find your answer? Give us a call.

Get a free estimate
(555) 555-5555

01

Pricing and estimates

How much does junk removal cost?

Your price is based on how much space your items take up in our truck. A single item costs less than a full load. The crew confirms the price on-site before any work begins.

Are estimates really free?

Your price is based on how much space your items take up in our truck. A single item costs less than a full load. The crew confirms the price on-site before any work begins.

Can I get a price over the phone?

Your price is based on how much space your items take up in our truck. A single item costs less than a full load. The crew confirms the price on-site before any work begins.

What’s included in the price?

Your price is based on how much space your items take up in our truck. A single item costs less than a full load. The crew confirms the price on-site before any work begins.

Are there any extra fees?

Your price is based on how much space your items take up in our truck. A single item costs less than a full load. The crew confirms the price on-site before any work begins.

How do I pay?

Your price is based on how much space your items take up in our truck. A single item costs less than a full load. The crew confirms the price on-site before any work begins.

02

Booking and scheduling

How do I book a pickup?

Call us at (555) 555-5555 or send a message through the contact page. We’ll confirm a date and an arrival window that suits you.

Do you offer same-day pickups?

Call us at (555) 555-5555 or send a message through the contact page. We’ll confirm a date and an arrival window that suits you.

What are your hours?

Call us at (555) 555-5555 or send a message through the contact page. We’ll confirm a date and an arrival window that suits you.

Do I need to be home?

Call us at (555) 555-5555 or send a message through the contact page. We’ll confirm a date and an arrival window that suits you.

How much notice do you need to cancel?

Call us at (555) 555-5555 or send a message through the contact page. We’ll confirm a date and an arrival window that suits you.

03

On pickup day

Do I need to move items outside?

No. Our crew removes items from any room or floor, including basements, attics, and upstairs bedrooms.

How long does a pickup take?

No. Our crew removes items from any room or floor, including basements, attics, and upstairs bedrooms.

Can I add items on the day?

No. Our crew removes items from any room or floor, including basements, attics, and upstairs bedrooms.

Will you clean up afterward?

No. Our crew removes items from any room or floor, including basements, attics, and upstairs bedrooms.

Is your crew insured?

No. Our crew removes items from any room or floor, including basements, attics, and upstairs bedrooms.

04

Items and disposal

What items do you take?

Almost anything non-hazardous that two people can lift, from furniture and appliances to yard waste and construction debris. See the full list below.

What items can’t you take?

Almost anything non-hazardous that two people can lift, from furniture and appliances to yard waste and construction debris. See the full list below.

Where does the junk go?

Almost anything non-hazardous that two people can lift, from furniture and appliances to yard waste and construction debris. See the full list below.

Can I get a donation receipt?

Almost anything non-hazardous that two people can lift, from furniture and appliances to yard waste and construction debris. See the full list below.

Do you take heavy items like pianos and hot tubs?

Almost anything non-hazardous that two people can lift, from furniture and appliances to yard waste and construction debris. See the full list below.

05

Dumpsters and demolition

What dumpster sizes do you offer?

10, 20, and 30-yard dumpsters. Tell us about your project and we’ll recommend the right size.

How long can I keep a dumpster?

10, 20, and 30-yard dumpsters. Tell us about your project and we’ll recommend the right size.

Do I need a permit?

10, 20, and 30-yard dumpsters. Tell us about your project and we’ll recommend the right size.

What demolition do you handle?

10, 20, and 30-yard dumpsters. Tell us about your project and we’ll recommend the right size.

06

Business services

Do you work with businesses?

Yes. We work with offices, retail stores, property managers, realtors, and contractors.

Can you work after hours?

Yes. We work with offices, retail stores, property managers, realtors, and contractors.

Can you provide a certificate of insurance?

Yes. We work with offices, retail stores, property managers, realtors, and contractors.

Do you offer recurring pickups?

Yes. We work with offices, retail stores, property managers, realtors, and contractors.

What we take

If two people can lift it, we can usually take it

Here’s a long list of what we haul most often. Don’t see your item? Ask us, the answer is usually yes.

Furniture

  • Sofas and sectionals
  • Recliners and armchairs
  • Mattresses and box springs
  • Bed frames and headboards
  • Dressers and nightstands
  • Dining tables and chairs
  • Desks and office chairs
  • Bookcases and shelving
  • Entertainment centers
  • Cabinets and wardrobes

Appliances

  • Refrigerators and freezers
  • Washers and dryers
  • Stoves and ovens
  • Dishwashers
  • Microwaves
  • Air conditioners
  • Water heaters
  • Dehumidifiers

Electronics

  • TVs and monitors
  • Computers and laptops
  • Printers and copiers
  • Stereos and speakers
  • Game consoles
  • Cables and small electronics

Outdoor and yard

  • Patio furniture
  • Grills
  • Lawn mowers
  • Yard waste and brush
  • Swing sets and playsets
  • Trampolines
  • Above-ground pools
  • Hot tubs and spas
  • Sheds

Renovation and construction

  • Drywall and plaster
  • Lumber and wood
  • Flooring and carpet
  • Tile and countertops
  • Doors and windows
  • Fencing
  • Roofing shingles
  • Bathroom fixtures

Household and other

  • Boxes and clutter
  • Clothing and linens
  • Toys
  • Exercise equipment
  • Pianos
  • Bicycles
  • Rugs
  • Holiday decorations
  • Garage and storage contents

What we can’t take

Items that need specialist disposal

For safety and legal reasons, these can’t go in our trucks or dumpsters. Not sure about an item? Ask us.

Chemicals

  • Wet paint and paint thinners
  • Solvents and cleaners
  • Pesticides and herbicides
  • Pool chemicals

Fuels and gases

  • Gasoline and motor oil
  • Propane tanks
  • Kerosene and lighter fluid
  • Pressurized containers

Other restricted items

  • Asbestos
  • Medical and biological waste
  • Explosives and ammunition
  • Car batteries

Ready to clear it out?
Let’s make room.

Get your space back with a friendly local crew. Choose a time that works for you, and we’ll take care of the heavy lifting.

Book now
(555) 555-5555