{"id":115,"date":"2026-10-02T18:38:54","date_gmt":"2026-10-03T01:38:54","guid":{"rendered":"https:\/\/demo.uncoderbuilder.com\/verdia\/care-team-specialist\/"},"modified":"2026-10-03T20:45:30","modified_gmt":"2026-10-04T03:45:30","slug":"care-team-specialist","status":"publish","type":"page","link":"https:\/\/demo.uncoderbuilder.com\/verdia\/careers\/care-team-specialist\/","title":{"rendered":"Care Team Specialist"},"content":{"rendered":"

Careers<\/a>  \/  Care<\/strong><\/p><\/div>

Care Team Specialist<\/h1>

Be the person members talk to \u2014 before they book, while they wait, and after the results land.<\/p><\/div>

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Remote, US<\/p><\/div><\/div>

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Full-time<\/p><\/div><\/div>

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$62k \u2013 $78k<\/p><\/div><\/div><\/div>

Apply for this role<\/span><\/svg><\/a><\/div><\/div><\/section>

Most of our members are not sick \u2014 they are curious, cautious, or worried about something specific. How that first conversation goes decides whether testing helps them or just adds noise.<\/p><\/div>

What we care about<\/h2>

Honesty over conversion. If someone does not need a panel yet, we would rather you said so. That instinct is the main thing we hire for.<\/p><\/div>

You will work with a physician on duty every shift, so there is always someone to escalate to.<\/p><\/div>

What you would do<\/h3>
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Answer member questions by email and chat within a few hours<\/p><\/div><\/div>

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Help people choose the panel that fits their question<\/p><\/div><\/div>

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Coordinate bookings, rebookings and redraws<\/p><\/div><\/div>

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Flag clinical questions to the physician on duty<\/p><\/div><\/div><\/div>

What we are looking for<\/h3>
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Two or more years in a care, clinical or support role<\/p><\/div><\/div>

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Excellent written English and a warm, plain style<\/p><\/div><\/div>

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Comfortable saying 'you probably don't need this yet'<\/p><\/div><\/div>

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Phlebotomy or clinical background is a plus<\/p><\/div><\/div><\/div><\/div>

$62k \u2013 $78k<\/p>

Care<\/p><\/div>

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Team<\/p><\/div><\/div>

Care<\/p><\/div><\/div>

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Location<\/p><\/div><\/div>

Remote, US<\/p><\/div><\/div>

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Type<\/p><\/div><\/div>

Full-time<\/p><\/div><\/div><\/div>

Apply now<\/span><\/svg><\/a><\/div>

We reply to every application within a week, either way.<\/p><\/div><\/div><\/div><\/div><\/section>

Other openings<\/h2>

All roles<\/a><\/p><\/div><\/div>

Previous role<\/p><\/div>

Lab Operations Manager<\/h3>

Austin, TX \u00b7 On-site<\/p><\/div><\/a>

Next role<\/p><\/div>

Data Scientist, Biomarkers<\/h3>

Remote, US<\/p><\/div><\/a><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"

Careers  \/  Care Care Team Specialist Be the person members talk to \u2014 before they book, while they wait, and after the results land. Remote, US Full-time $62k \u2013 $78k…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":111,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"uncoder-full-width","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":11,"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"predecessor-version":[{"id":493,"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/pages\/115\/revisions\/493"}],"up":[{"embeddable":true,"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/pages\/111"}],"wp:attachment":[{"href":"https:\/\/demo.uncoderbuilder.com\/verdia\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}