{"id":125,"date":"2026-10-02T18:38:55","date_gmt":"2026-10-03T01:38:55","guid":{"rendered":"https:\/\/demo.uncoderbuilder.com\/verdia\/terms\/"},"modified":"2026-10-03T20:45:32","modified_gmt":"2026-10-04T03:45:32","slug":"terms","status":"publish","type":"page","link":"https:\/\/demo.uncoderbuilder.com\/verdia\/terms\/","title":{"rendered":"Terms of service"},"content":{"rendered":"
<\/div>

Terms<\/p><\/div><\/div>

Terms of
service.<\/mark><\/h1>

The agreement between you and Verdia Health, Inc. when you book a panel, join a membership or attend a retreat.
Last updated 2 September 2026<\/span><\/p><\/div><\/div><\/section>

On this page<\/p><\/div>

1. The agreement<\/a><\/p>

2. What Verdia is not<\/a><\/p>

3. Your account<\/a><\/p>

4. Bookings and cancellations<\/a><\/p>

5. Payment and memberships<\/a><\/p>

6. Results and clinical judgement<\/a><\/p>

7. Acceptable use<\/a><\/p>

8. Liability<\/a><\/p>

9. Ending the agreement<\/a><\/p>

10. Governing law<\/a><\/p><\/div><\/div>

1. The agreement<\/h2>

By creating an account, booking a panel or attending an event, you agree to these terms. If you are using Verdia on behalf of somebody else, you confirm you are entitled to do so.<\/p><\/div>

You must be 18 or older to hold an account.<\/p><\/div><\/div>

2. What Verdia is not<\/h2>

Verdia provides laboratory testing and physician-reviewed reports. It is not an emergency service, not a substitute for your primary care physician, and not a diagnosis.<\/p><\/div>

If you are experiencing a medical emergency, call your local emergency number. Do not wait for a result.<\/p><\/div><\/div>

3. Your account<\/h2>

Keep your login details to yourself and tell us promptly if you think someone else has access. You are responsible for activity under your account.<\/p><\/div>

Give us accurate information. Results interpreted against the wrong age, sex or medication list can be misleading.<\/p><\/div><\/div>

4. Bookings and cancellations<\/h2>

Slots can be rescheduled or cancelled free of charge up to 12 hours before the appointment. Two consecutive no-shows incur a $25 fee.<\/p><\/div>

Retreat places are refundable in full up to 30 days before the start date, and at 50% up to 14 days. A place may be transferred to another retreat once.<\/p><\/div><\/div>

5. Payment and memberships<\/h2>

Panel prices include the draw, the laboratory work, the physician review and the plan. Memberships are billed monthly in advance and can be cancelled at any time, effective from the next cycle.<\/p><\/div>

Your membership rate is held for twelve months from sign-up. We give one full billing cycle of notice before any change.<\/p><\/div><\/div>

6. Results and clinical judgement<\/h2>

Every panel is reviewed by a licensed physician. Reports describe what your markers show and what we suggest doing next; they do not replace care from a clinician who knows your history.<\/p><\/div>

Where a result needs in-person assessment we say so, and name the kind of specialist to see.<\/p><\/div><\/div>

7. Acceptable use<\/h2>

Do not resell our reports, scrape the service, attempt to access another member\u2019s data, or use Verdia to make decisions about somebody else\u2019s employment or insurance.<\/p><\/div>

We may suspend accounts that put other members, our staff or our partner labs at risk.<\/p><\/div><\/div>

8. Liability<\/h2>

We take responsibility for running the service with reasonable skill and care. To the extent permitted by law, our liability for any claim is limited to the amount you paid us in the twelve months before it arose.<\/p><\/div>

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.<\/p><\/div><\/div>

9. Ending the agreement<\/h2>

You can close your account at any time. We may end the agreement with 30 days\u2019 notice, or immediately for serious breach, and will refund any unused prepaid period.<\/p><\/div><\/div>

10. Governing law<\/h2>

These terms are governed by the laws of the State of Texas, and the courts of Travis County have exclusive jurisdiction \u2014 without affecting any consumer rights you have where you live.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"

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