Privacy policy

At Nova Cross, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, subscribe to our content, purchase products or courses, or contact us.

1. Information we collect

We may collect information you provide directly, including:

• Your name and email address
• Information submitted through contact or inquiry forms
• Newsletter and subscription details
• Purchase and transaction information
• Information you provide when contacting us
• Course, workshop, or product participation details

We may also automatically collect basic information such as your browser type, device, pages visited, and general website usage data.

2. How we use your information

We use collected information to:

• Provide and improve our content, courses, and products
• Process purchases and subscriptions
• Send newsletters and updates you have requested
• Respond to questions and inquiries

We do not sell your personal information.

3. Newsletter and subscriptions

If you subscribe to our newsletter or other content, we may use your email address to send updates, new videos, courses, products, or other relevant communications.

You can unsubscribe at any time using the unsubscribe link included in our emails.

4. Payments and purchases

If you purchase a course, product, or other paid offering, your payment may be processed through a third-party payment provider. We do not need to store your full payment card details on our website.

Third-party payment providers handle payment information according to their own privacy policies and security practices.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and provide a better experience.

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Third-party services

We may use third-party services for website hosting, analytics, email delivery, payments, video, or other website functionality.

These services may process certain information on our behalf and are responsible for handling information according to their own privacy policies.

7. Data security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee complete security.

8. Your choices

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Unsubscribe from marketing communications
• Request deletion of your personal information where applicable

To make a request, contact us using the details provided on our website.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us.