Question 1

How do I book?

Accepted Answer

Simply visit our booking page online, choose your service, pick a time that suits you, and confirm.

Question 2

Is consultation really free always?

Accepted Answer

Yes — every appointment at Velisse includes a complimentary one-on-one consultation with your assigned master stylist.

Question 3

What happens if I need changes?

Accepted Answer

If you are unhappy with your result we will fix it at no additional charge whatsoever.

Question 4

How long do appointments take?

Accepted Answer

It depends on the service — cuts take 45 minutes while colour services can take up to three hours.

Question 5

Can I bring a photo for reference?

Accepted Answer

Absolutely — we encourage reference photos and use them as a starting point for your personalised consultation.

Question 6

Do you take walk-ins?

Accepted Answer

We welcome walk-ins based on availability but recommend booking in advance to secure your preferred stylist and time.

Question 7

What products do you use exactly?

Accepted Answer

We use only professional grade brands including Kérastase, Olaplex, and Redken across every single service we offer.

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