On this page
What we collect
Account details you give us (name, email, date of birth), the results of any panel you take with us, and what you tell us in check-ins or messages to the care team.
Technical data your browser sends — device type, approximate region, and which pages you opened. We use this to keep the site working, not to build an advertising profile.
How we use it
To run your tests, get your results read by a physician, write your plan, and answer you when you get in touch. That is the whole list of primary uses.
De-identified and aggregated results help us refine our optimal ranges. You can turn that off in settings without losing any feature.
Who can see it
You, and the physician reviewing your panel. Partner labs see only what they need to run the sample. Nobody else inside Verdia sees identifiable results without your explicit request.
We do not sell data. We do not share it with insurers, employers or advertisers, under any circumstances, for any price.
Your rights
You can export everything we hold about you as a single archive, correct anything inaccurate, or delete your account outright. Deletion removes identifiable records within 30 days, except where law requires us to retain a clinical record.
Write to hello@verdia.health and a person will action it — no form maze.
HIPAA notice
Verdia works with CLIA-certified partner laboratories and licensed physicians. Where we act as a covered entity or business associate, your protected health information is handled under HIPAA and the terms of our business associate agreements.
You have the right to a copy of your record, to request corrections, and to an accounting of disclosures.
Changes to this policy
If anything material changes, we email every member at least one billing cycle in advance and mark the change in this page’s history. Minor clarifications are dated at the top.
Contact
Questions, requests or complaints: hello@verdia.health, or write to Verdia Health, Inc., Austin, Texas. We answer legal requests within five working days.