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Terms of Service

The terms that apply when you use this website or book an exterior cleaning service with TIDEBOLT.

Estimates

Estimates are based on the information you provide and, where needed, a visit to the property. The final price may change if the size, surface condition or access differs from what was described. We confirm any change with you before the work goes ahead.

Scheduling and weather

We agree a date and time with you in advance. Rain, frost or high winds can make exterior cleaning unsafe or ineffective; in that case we will contact you to move the appointment.

Access and preparation

Please make sure we can reach the areas to be cleaned, an outdoor water supply is available, and vehicles, furniture and fragile items are moved away from the work area.

Payment

Payment is due on completion of the work unless agreed otherwise in writing. We will tell you which payment methods we accept when we confirm your booking.

Our responsibility

We choose the pressure and cleaning method for each surface and take care to avoid damage. Please tell us about any existing damage, loose fittings or delicate surfaces before we start. Any concerns about the finished work should be raised within seven days.

Changes to these terms

We may update these terms from time to time; the version on this page applies. Replace this demo text with terms reviewed for your business.