Job #0142
·
Westfield
·
Plumbing
Closed
Same-day water heater replacement
A water heater split at the base at 7am. We were on site by 9:15, had a new unit installed and the old one hauled away before lunch, at the price approved on the phone.
Duration
Same day
Trades
Plumbing
Warranty
6 years
The problem
Water was pooling in the garage first thing in the morning. The homeowner shut off the supply and called the emergency line.
What we found
The tank had corroded through at the base. At 12 years old, it wasn't worth repairing.
What we did
- Quoted a fixed price over the phone before the tech left the shop
- Drained and removed the failed tank
- Installed a new 50-gallon unit with a new expansion tank and drain pan
- Tested the pressure relief valve and checked for leaks at every joint
The result
Hot water back by lunchtime, a dry garage, and a bill that matched the phone quote exactly.
From the homeowner
By lunch a new one was in, the old one was gone, and the bill matched the quote to the dollar.
Sam W.
On the job
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