AI receptionist for
massage therapy clinics.
Thirty, sixty or ninety minutes, a preferred therapist and just enough time between sessions. Jotted books from your service menu, respects therapist availability and sends suitability questions to a person.
Caller
“Can I have an hour with Morgan after work?”
Booked.
Thursday 18:00 · 60-minute session · Morgan · room buffer kept
The calls that shape a massage therapy day.
New bookings, familiar patients and questions that need a person. Each call has a clear next step.
Choosing the session length
“Can I book a sixty-minute massage?”
Books the service and duration the caller selects from your approved menu, with the required room and turnaround time.
A preferred therapist
“Is Morgan free after work this week?”
Looks for the preferred therapist first and offers alternatives only when the caller wants them.
Specialist requests
“Do you offer pregnancy massage?”
Shares approved service availability. Suitability, contraindications and clinical questions go to a qualified therapist.
Set up for massage therapy.
These are example appointment types. Your team sets the final lengths, practitioner rules and handoffs before calls go live.
Focused session
30 min
Approved services · preserve turnaround time
Standard session
60 min
Caller selects the service · match therapist skills
Extended session
90 min
Only where therapist and room availability allow
Specialist session
Team review
Therapist confirms suitability before booking
Move or cancel
No visit
Apply notice rules · gift-card or fee exceptions to reception
Hear Jotted handle a call.
Three calls from our shared demo library, showing routine requests and a handoff to the team. Some examples use physiotherapy appointments; your clinic sets its own appointment types and rules.
Booking
First appointment
Caller
“I’d like to book my first physio appointment.”
AI receptionist
Of course. Would you prefer Riverside or Northside?
Booked
Voice · Bella
Change
Move a follow-up
Caller
“Could I move my follow-up with Maya?”
AI receptionist
Thanks for completing the verification. Is it Wednesday at 2 at Riverside?
Moved
Voice · Eric
Policy
Late-change fee
Caller
“I cancelled late. Can you waive the fee?”
AI receptionist
Reception needs to review fee exceptions. I can’t waive or change a charge.
Team decides
Voice · Bella
Where it stops
Therapist
Suitability during pregnancy, after surgery or with a health condition.
Person, now
New injury or urgent symptoms · follow the clinic’s escalation script.
Reception
Gift cards, memberships, refunds and fee exceptions.
Built for appointment-led clinics.
Hear it handle a massage therapy call.
Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.