AI receptionist for
osteopathy clinics.
Longer first visits, familiar follow-ups and callers unsure which appointment to choose. Jotted follows your osteopaths’ diary rules, keeps the right practitioner and hands clinical questions to your team.

Caller
“I haven’t been in for a while. Should I book a longer visit?”
Booked.
Return visit request · clinic confirms the right appointment type
The calls that shape a osteopathy day.
New bookings, familiar patients and questions that need a person. Each call has a clear next step.
First consultations
“I’m new. How long should I book for?”
Books the clinic’s longer initial consultation and shares approved arrival and preparation details.
Continuity of care
“Can I see the same osteopath next week?”
Offers the approved follow-up with the same osteopath, respecting diary availability and clinic rules.
Returning after a gap
“It’s been a year since my last visit.”
Checks your return-visit rule. If the right appointment needs a clinical decision, your team confirms it first.
Set up for osteopathy.
These are example appointment types. Your team sets the final lengths, practitioner rules and handoffs before calls go live.
Initial consultation
60 min
New patients · approved osteopath availability
Follow-up
30 min
Existing patients · same osteopath
Extended follow-up
45 min
Only when the treating osteopath has requested it
Return after a gap
Team review
Confirm whether a new assessment is needed
Move or cancel
No visit
Apply clinic notice rules · exceptions go to reception
Hear Jotted handle a call.
Three calls from our shared demo library, showing routine requests and a handoff to the team. Some examples use physiotherapy appointments; your clinic sets its own appointment types and rules.
Booking
First appointment
Caller
“I’d like to book my first physio appointment.”
AI receptionist
Of course. Would you prefer Riverside or Northside?
Booked
Voice · Bella
Change
Move a follow-up
Caller
“Could I move my follow-up with Maya?”
AI receptionist
Thanks for completing the verification. Is it Wednesday at 2 at Riverside?
Moved
Voice · Eric
After hours
Message for reception
Caller
“My appointment letter mentions an entrance. Could someone check which one I should use?”
AI receptionist
I don’t have that detail confirmed. I can take a message for reception. Please leave out any health details.
Note for the team
Voice · Sarah
Where it stops
Osteopath
Treatment suitability, new symptoms and questions about care.
Person, now
Recent trauma or sudden severe symptoms · use the approved escalation process.
Reception
Referral requirements, insurance and fee exceptions.
Built for appointment-led clinics.
Hear it handle a osteopathy call.
Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.




