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Pay for the calls your desk can’t reach.

Plans are sized in call minutes. Start with an honest guess at the calls you miss each week, and see where your clinic lands.

Size your cover

Calls you miss in a typical week

40

Typical call length

Quick

1 min

Usual

2 min

Longer

3 min

Minutes a month

350

Plan that fits

Clinic

US$449 / month

Three plans. One scale.

Each plan covers a range of call minutes. More minutes, the same rules: every plan books, checks and hands over in exactly the same way.

Cover

A second pair of hands for one busy front desk.

US$249/ month

Up to 250 call minutes

Extra minutes US$0.80 each

Choose Cover

Includes

  • One clinic location
  • Overflow or after-hours cover
  • Books, moves and answers routine questions
  • Clear handoff notes for your team
  • Guided setup and testing

Clinic

Fits your estimate

For clinics where the phone and the desk compete all day.

US$449/ month

Up to 600 call minutes

Extra minutes US$0.80 each

Choose Clinic

Includes

  • Everything in Cover
  • Overflow and after-hours cover together
  • Every practitioner’s diary and rules
  • Weekly summary of calls and outcomes
  • Priority setup support

Group

One way of answering the phone across several clinics.

US$849/ month

Up to 1,200 call minutes

Extra minutes US$0.80 each

Choose Group

Includes

  • Everything in Clinic
  • Up to three clinic locations
  • Location-specific booking rules
  • One team inbox across sites
  • Rollout planned with your team

What changes is the minutes. Never the rules.

Every plan gets the same careful reception, and the same boundaries.

Bookings that fit your diary

Book or move appointments using the types, lengths and practitioners you approve.

Answers from your information

Opening hours, parking, directions and routine questions, only from details your team has checked.

A clear note for your team

When a person is needed, reception gets the reason and a next step.

Guided setup and testing

We check your phone routing and practice software, then test sample calls with your team.

Never, on any plan

  • Guess at an answer it doesn’t have
  • Give clinical advice
  • Approve fees or policy exceptions
  • Say “booked” before the diary accepts

A busy month, in plain numbers.

Go past your allowance and extra minutes are charged at a set rate. The rate is set on each plan.

Clinic plan

US$449

50 extra minutes × US$0.80

US$40

This month

US$489

Fair questions.

The ones practice managers ask before anything else.

Talk through your setup →

How do I choose between Cover and Clinic?

Count the calls you miss in a typical week and how long they usually run. The estimator above gives a rough guide; in the demo we check it against your real call pattern.

What happens if we go over our minutes?

Extra minutes use the rate set on your plan. In this template, 50 extra minutes on Clinic at US$0.80 adds US$40. Setup, taxes and phone-provider charges are separate.

Will it work with our diary and phone number?

We check your practice software, permissions and phone routing before setup. Compatibility is confirmed for your clinic before anything goes live.

What does getting started involve?

We agree the appointment types, booking rules, approved information and handoffs with your team. Then we test sample calls together before going live.

Can we change plans or cancel?

Plan changes and cancellation terms are set out in your quote. Talk through the cover you need before deciding.

Can we hear it before we commit?

Yes. Listen to the voice samples, then bring your appointment types and handoff rules to a demo.

Bring a typical week. Leave with a plan.

Share a rough week of calls. We’ll set up a sample with your rules, play it back and agree the cover that fits.

Book a demo